01.11.2026 by Viktor Siebert
Mitsubishi MR-J2S-350B4: low bus voltage and cooling fan failure
Mitsubishi MR-J2S-350B4: low bus voltage and cooling fan failure
This Mitsubishi AC Servo Drive MR-J2S-350B4 had been diagnosed with low bus voltage. Our workshop found a defective internal power supply and a heavily worn power output stage. A failed, contaminated fan was identified as the cause. We carried out a preventive overhaul and subsequently tested the unit.
Customer report and initial situation
The supplied initial diagnosis was “bus voltage too low”. No specific alarm number or exact time of occurrence was provided for this case.
Bus voltage here refers to the DC link voltage. It is distinct from communication over the control bus.
Technical data
| Manufacturer / model | Mitsubishi MR-J2S-350B4 |
| Unit type | AC Servo Drive / servo amplifier |
| Series / interface | MELSERVO-J2-Super, B4 version, SSCNET |
| Nameplate power | 3.5 kW |
| Input | Three-phase 380–480 V, 50/60 Hz, 7.9 A |
| Additional nameplate supply | DC 24 V |
| Output | 323 V, 0–360 Hz, 8.6 A |
Electrical ratings are taken from the photographed nameplate. The applicable B4 manufacturer documentation covers this 400 V version.
Function: supply, output stage and cooling
The servo amplifier supplies and controls the connected servo motor. The DC link provides energy to the power output stage, which switches current to the motor phases according to the control requirements. The internal power supply powers the electronics.
The fan and heat sink dissipate the heat generated during operation. Fan failure and contaminated airflow paths impair cooling. In this case, inadequate cooling led to severe component wear and failure of the unit.
Workshop findings and repair
| Area | Finding |
| Internal power supply | Defective |
| Power output stage | Heavily worn |
| Cooling fan | Failed and contaminated; identified as the cause of the damage |
We performed a preventive overhaul of the Mitsubishi MR-J2S-350B4, treating the unit as an interconnected assembly. The photographs at the end of this report show its condition before and after repair.
Troubleshooting and alarm information
Low bus voltage initially describes an electrical condition. Troubleshooting considers the machine supply, the condition of the servo amplifier, the complete display indication and when the fault occurs. The findings in this unit cannot be applied to every undervoltage indication.
| Manufacturer reference | Interpretation |
| Display 10 – Undervoltage | Undervoltage according to the B4 supplementary manual. Possible causes include supply problems and defective internal components. |
Display 10 is provided solely as general information from the applicable manufacturer documentation. It was not reported as an actual alarm in this repair case.
Testing and prevention
The unit was tested after its preventive overhaul. The following video includes original footage from this test. Test duration, load profile and measurement values were not supplied for this report.
Preventive maintenance should include regular checks of fan operation, airflow paths and cabinet ventilation. Contamination, unusual fan noise or a stationary fan warrant professional inspection.
Sources
Case-specific sources: supplied diagnosis, workshop findings, repair information and nameplate. Technical references: Mitsubishi MR-J2S-A4/B4 Supplementary Instruction Manual, SH(NA)030026-F, Chapter 3 and MR-J2S-B Instruction Manual, SH(NA)030007-G. For the 400 V version, consult the supplement alongside the main manual.
Repair case video
Photographs before and after repair
Mitsubishi MR-J2S-350B4: Before repair – view 1
Mitsubishi MR-J2S-350B4: Before repair – heat sink and fan area
Mitsubishi MR-J2S-350B4: After repair – view 1
Mitsubishi MR-J2S-350B4: After repair – heat sink and fan area
Mitsubishi MR-J2S-350B4: After repair – overview
Mitsubishi MR-J2S-350B4: NameplateRequest a repair
Send us the complete model designation, a photograph of the nameplate and the exact fault indication. Please also describe when the fault occurs. industrypart can assist with assessment, repair and overhaul of your servo amplifier.
Pricing and available services are provided on the corresponding product page: Mitsubishi MR-J2S-350B4 AC Servo Drive, item 41469 (German). Enquire about lead time and scope for your specific job.