We are constantly improving our services on our website so that you can find the right information about your devices even faster. That’s why we are now using artificial intelligence to answer your questions directly on the product pages.

We have specifically trained our AI to understand and answer questions about various types of drive technology devices.

This is how it works very simply:

For example, you enter a specific device in the search bar, such as MR-J2S-40A. The device will be displayed to you immediately. You can then ask the assistant a specific question, for example: “What does alarm code 10 mean?”
The assistant recognizes both the model and the error code and immediately provides you with a clear explanation, including possible causes and recommended actions. This gives you an initial assessment right away without having to search through the manual for a long time. In many cases, this allows you to find a solution much faster.